When We Are Closed
In a emergency you should call 999. Loss of speech and facial drop, chest pains and/or shortness of breath constitute an emergency.
When the surgery is closed there are many services available to all patients to help you access the healthcare you need. Please take a look at the information below to find the most appropriate service for your condition.
Visit Your Local Pharmacy
You can get advice from your local pharmacist for lots of health issues, and there's no need for an appointment. Pharmacists are highly trained in advising simple, appropriate treatments for many minor ailments which you may find is quicker than waiting to discuss with the GP. The pharmacist will be able to help you concerns such as:
- Back pain
- Dermatitis (skin conditions)
- Heartburn and indigestion
- Nasal congestion
- Sprains and strains
You can talk to your pharmacist in confidence, even about the most personal symptoms. Most pharmacies now have a private consultation area where you can discuss issues with pharmacy staff without being overheard. Simply ask at the desk to speak with the Pharmacist and they will be happy to help.
Alternatively some pharmacies may even allow you to arrange a consultation over the phone. Please inquire at your local pharmacy for more information.
If you are unsure what to do, NHS 111 is a national advice service is available to all patients in England between the hours of 18:30 and 08:00 seven days a week, including bank holidays. If you require medical advice and the surgery is closed simply dial 111 from your phone or mobile. Calls to this number are free of charge.
You will then speak to a trained advisor who will ask you some simple questions who will then:
- find out what local service can help you
- be connected to a nurse, emergency dentist, pharmacist or GP
- get a face-to-face appointment if you need one
- be told how to get any medicine you need
- get self-care advice
Any information about your call and the reason for your contact is passed electronically to the surgery the next working day.
The Sheffield NHS Walk-in Centre
The Sheffield NHS Walk-in centre is a nurse led clinic, providing healthcare for all patients in the Sheffield area. Any member of the public can simply walk-in and see a clinican at the centre for advice and treatment for common illnesses that are urgent but not life threatening.
They can help you with:
- Persistent coughs
- Severe sore throats
- Suddening worsening of long term conditions
The following would not be appropriate for this service:
- Injuries that may require X Ray
- Long standing medical conditions that are managed by your own GP.
- Sick Notes/Fit For Work Notes.
- Dental Problems - we can only provide pain relief not antibiotics.
- Repeat Prescriptions - Emergency short supply only.
- Ear syringing
This service can be found at
Rockingham House, 75 Broad Lane, S1 3PB
Telephone: 0114 271 2700
Opening times: 08:00 – 22:00
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.