Frequently the GPs are asked to complete work that is not covered under the contract with the NHS. In this case, where time is required to handle the request by the GP or others on their behalf, it is common for a reimbursement fee to be charged for this. Common examples include:
- Medicals for pre-employment and driving requirements (HGV, PSV etc.)
- Insurance claim forms
- Holiday cancellation forms
- Prescriptions for taking medication abroad
- Exemption forms
- Vaccination certificates
We ask that if a patient believes they need a GP to complete paperwork on their behalf, to first contact our Reception team for advice. If the request is uncommon, then we may need to take a copy of the form for the GP to view prior to completion. Please be aware that, in all cases, the GPs reserve the right to decline any request. In such cases, we will contact the patient to inform them of the decision where necessary.
Please note that the practice does not accept payment by either debit or visa card. Payments must be made by exact cash or cheque only. Please make all cheques out to Dr Hakes & Partners to allow these to be cashed and prevent any issues with the release of your forms.
If you have any queries regarding an insurance report, you can call the dedicated Insurance Line on 0114 2292978 between 9:00am and 17:00pm., and speak to a member of the Administration team. We are required to prioritise our contracted NHS work, and so if we are unable to answer your call, please call again at a later time.
The Practice is contracted for NHS work and therefore our GPs do not, and are unable to, provide or recommend any form of private healthcare appointment. Patients who may be interested in such a service are required to arrange these provisions for themselves. If an appropriate referral letter is required then this may be arranged by your GP with their agreement.