IF YOU WISH TO SPEAK TO A DOCTOR OR PRACTICE NURSE ON THE TELEPHONE
There may be times, other than through GP telephone triage, when you want to speak to a GP over the telephone. You may also want to speak to a Practice Nurse. On these occasions you should call the Practice between the following times.

Whilst the Practice will make every effort to ensure your call can be taken by a GP/Practice Nurse there may be times when this is not possible. On such occasions your query will be recorded and you will be contacted by a member of the Primary Health Care Team as soon as an alternative GP/Practice Nurse becomes available.

Any request to speak to a GP or Practice Nurse outside of the above times will be recorded on the Practice’s electronic messaging system and a member of the Primary Health Care Team will return the call when they become available.